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5-Night Fairmont & Raffles Palatial Suite Package

Your bid supported: Harry's Heroes
5-Night Fairmont & Raffles Palatial Suite Package - image 1
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Enjoy a five-night stay in a suite including daily breakfast in the dining room for two. Select from the following properties subject to availability. Stay at one or more.

Fairmont Orchid Kohala Coast (1,050 square foot One-Bedroom Garden View Suite King) This AAA 4-diamond resort was also named Golf Digest's Editor's Choice as the #1 rated golf resort in Hawaii. Inspired by culture, well-being and genuine aloha, Fairmont Orchid is a luxury Hawaii Island resort and spa beautifully located on the majestic Kohala Coast. Immerse yourself in an authentic Big Island vacation experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon.

Fairmont Austin (820-1,025 square foot Parkview one-bedroom suite king or signature one-bedroom suite) This new hotel just opened in 2018 and features a towering icon within a vibrant Central Business District. Fairmont Austin is uniquely located amid the lush greenery of Palm Park and Waller Creek and directly connected to the Austin Convention Center. The newly opened 37-story luxury hotel features 1,048 richly appointed guest rooms and suites with picturesque vistas of Lady Bird Lake, a dramatic cityscape and the State Capitol. Blackout dates: October 21 to 24, 2021 - October 20 to 23, 2022.

The Fairmont Copley Plaza in Boston (800-1,020 square feet One Bedroom Suite King) The Fairmont Copley Plaza Boston has been AAA 4-diamond rated for 24 consecutive years. This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, and the Freedom Trail. Our historic landmark Back Bay hotel is a luxury four-diamond property located only a few blocks from the Hynes Convention Center, Copley Place Mall and the boutiques of Newbury Street. (blackout dates: April 17 to 21, 2021).

Fairmont Scottsdale Princess (850-924 square foot Casita Suite) Celebrating 27 consecutive years of AAA/CAA Five Diamond Service. Proud to be the longest running AAA Five Diamond resort in Arizona. The AAA Five Diamond Fairmont Scottsdale Princess provides the perfect setting to enjoy al fresco living in the blooming Sonoran Desert. As with the Native American tradition, you'll live in harmony with nature through vast open spaces, lushly landscaped grounds, regal Saguaro cacti and a burning orange sun sinking behind the majestic mountains that will inspire and energize you.

Miramar Santa Monica CA (785 Square Foot Palisades Grand City View King Suite) Nestled on five expansive acres atop the bluffs overlooking the Pacific Ocean, the Miramar is Santa Monica’s premier address for locals and world travelers alike. From the beautiful lush grounds to the calm elegance of our guestrooms, suites and exclusive bungalows, this urban resort delivers an experience that can be found only at the Miramar. Their ten-story Ocean Tower reveals spectacular views of the Pacific and Santa Monica Beach.

Fairmont San Francisco (750 square foot Main Building Suite) World-renowned property presents an awe-inspiring picture of historic San Francisco. The grandeur of the best luxury hotel atop Nob Hill coupled with its reputation for impeccable service promises a truly memorable experience during your San Francisco stay. Fairmont San Francisco is the only spot in the City where each of the cable car lines meet.

Fairmont Chateau Whistler (800 square foot Valley View Suite) Naturally spectacular, Fairmont Chateau Whistler resort delivers an ideal setting combining classic elegance and a modern alpine setting, this award-winning Whistler hotel showcases exceptional dining and full resort amenities including a par 72, 18-hole Audubon-certified championship golf course. Escape to luxury on the doorstop of adventure at Fairmont Chateau Whistler. Nestled at the foot of Blackcomb in one of North America's top ski resort and summer destinations, impeccable service, outstanding cuisine and accommodation define Fairmont Chateau Whistler. (Decemeber 21-January 4. Subject to minimum stay requirements.)

Fairmont Hotel Vancouver (750 square foot One Bedroom Suite) Hotel Vancouver is known as the 'Castle in the City’ and reflects timeless luxury and history of Vancouver. Holding a prime downtown location, we are minutes away from some of Vancouver's biggest attractions including Granville Island, Robson Street shopping, Stanley Park Seawall, Vancouver Aquarium, Gastown, Canada Place and Science World.

Fairmont Mayakoba Riviera Maya Mexico (915 square foot Signature Casitas Suite Located in Mexico on the stretch of the Caribbean coast known as Riviera Maya, Fairmont Mayakoba’s eco-friendly environment was designed to harmonize with the unspoiled tropical forest that encompasses 45 acres within a master-planned luxury community; it includes an 18-hole Greg Norman golf course, a Willow Stream spa, secluded beach, infinity-edge pools, nature trails and oversized rooms and suites.

Raffles Hainan Shanghai Fairmont Peace Hotel (1,841 square foot Premium Bay Suite) Raffles Hainan Shanghai Fairmont Peace Hotel -Hainan, China’s smallest province, is an island found in the southernmost part of China, just across the Gulf of Tonkin from Vietnam. With views that stretch out forever across crystalline Clearwater Bay, and a superb championship golf course just next door, Raffles Hainan is the perfect escape for those looking for an energetic escapade, or just simple, perfect rest and relaxation.

Raffles Shenzhen China (1,711 square foot Raffles Suite) Raffles Shenzhen is an urban oasis that occupies the top floors of the 72-story tower in the prestigious One Shenzhen Bay Office Building. Located in Nanshan District, Within walking distance to the Shenzhen Bay Port as well as close proximity to a number of shopping malls, headquarter offices, and the Shenzhen Bay Park, Raffles Shenzhen connects you to the best of the city while offering an escape from the noise and bustle.

Raffles Hotel Le Royal Cambodia (1,507 square foot Landmark Suite) Hotel Le Royal originally opened its grand doors in 1929 and reopened as Raffles Hotel Le Royal in 1997 after a sensitive extension and refurbishment. To protect this piece of Cambodia’s heritage, local artisans were commissioned to recreate painted ceilings, decorative beaten copper crests and outdoor sculptures.

Raffles Makati Philippines (1,292 square foot Executive Suite) This property is located in a prestigious development – a striking 30-floor masterpiece, home to three sophisticated addresses in one tower: Raffles Makati; Raffles Residences Makati, and Fairmont Makati. The design of Raffles Makati is contemporary, fusing the timeless quality of old world charm with new world sophistication. Every suite has large floor-to-ceiling windows and amazing views of the Makati cityscape.

Raffles Jakarta Indonesia (1,044 square foot Artist Suite) This property is located in the thriving capital city of Southeast Asia rich in its own culture, customs and traditions, a city that is always on the move. In the core of Jakarta, the golden triangle, comes a new destination for entrepreneurs and artists - Raffles Jakarta.

Raffles Istanbul Turkey (1,701-1,970 square foot Urban Suite) Located on the European side of the city in the Beşiktaş district, the hotel has excellent transport links to everywhere from the Old Town to the Bosphorus, allowing guests to fully experience everything Istanbul has to offer. This luxury hotel in Istanbul is a stunning vantage point for all that the city has to offer. With a wide range of contemporary art pieces set against striking modern architecture, the hotel is an oasis for well-travelled guests. Attached to the hotel is the luxury Zorlu Center, much like a modern bazaar, with upscale fashion brands as well as a performing arts center featuring world-class entertainment. Note: this property has the following local blackout dates: (June 1-10; August 7-17).

Raffles Europejski Warsaw Poland (871-990 square foot Grand Suite) Poland’s capital City, Warsaw is unique. With its diverse architecture, from restored Gothic to contemporary glass and steel, the vibrant city reflects its rich, tumultuous past and strong spirit. Raffles Europejski Warsaw is a legend in which you are invited to play a main role. Discover some of the lastest chapters in its history.

Hamburg Fairmont Hotel Vier Jahreszeiten Germany (807 square foot Lakefront Suite) The essence of what is understood to be a Grand Hotel in the European tradition offering an experience rich in spectacular historic charm and great luxury. Prominently located on the western side of the Inner Alster Lake shore in Germany.

Fairmont Monte Carlo (485 square foot Junior Suite Garden View) Monaco: a synonym for prestige. A place where the international elite gathers, a harbour for the most beautiful yachts, a prestigious destination, and home to some of the world’s most celebrated events including the Grand Prix and the Monaco Yacht Show. The Fairmont Monte Carlo hotel is a unique four-star luxury resort located in the heart of the Principality of Monaco in between the Mediterranean Sea and the legendary Monte-Carlo Casino. Nestled between Italy and France, on the Côte d'Azur, the Principality of Monaco offers guests more than 300 days of sunshine each year. (Blackout: May 20 through 23, 2021 - September 12 through 14, 2021 - May 26 through 29, 2022 - September 11 through 13, 2022)

Raffles Dubai (1,615-2,207 square foot Diplomatic or Landmark Suite) A part of Dubai, a place apart, Raffles Dubai is an oasis of calm and charm with an incredible sense of space, service and unforgettable style. Raffles Dubai occupies a pre-eminent position right on Sheikh Rashid Road, the premium business and shopping district located in the heart of Dubai. With year-round sunshine, intriguing deserts, beautiful beaches, luxurious hotels and shopping malls, fascinating heritage attractions and a thriving business community, Dubai receives millions of leisure and business visitors each year from around the world.

Fairmont Rio de Janeiro Copacabana Brazil (Opens September, 2019)-Front Ocean View Bedroom Suite (755 square feet) 
You will witness an unforgettable experience at the Fairmont Rio de Janeiro, Copacabana, located in one of the most spectacular places in Rio de Janeiro, the Copacabana Beach, under the majestic gaze of Sugar Loaf Mountain. Inspired by the glamour carioca in the 1950's, this luxury hotel is an oasis. Steps from Ipanema beach, in Copacabana district you can find antique fairs and outdoor leisure options such as stand up paddle and surf. On sundays, General Osório square hosts the hippie fair, where you can find typical brazilian products. 


Dates
Dates
  • Experience expires on Feb 14, 2025.
  • Experience blackout dates: April 14 through 17, 2024, August 1 through 4, 2024, December 23, 2024 to January 1, 2024.


Additional Lot Details
Additional Lot
Details
  • Participant must be at least 21 unless accompanied by an adult.
  • Valid for 2 people.
  • Travel involves lodging.
  • Room taxes are included.
  • Room type: suite.
  • Lodging is for 5 nights.
  • Values are based on the refundable rate plus resort fees, taxes and daily breakfast (all included in the package) within an 18 month period. 
  • All Fairmont/Raffle packages are calculated using actual prices charged on the Fairmont/Raffles website. When more than one property is listed in the lot description, the property with the highest value is used to calculate the fair market value stated.
  • The winner will receive certificates via FedEx one to two weeks after the close of the auction.
  • The exciting Fairmont package described in this lot provides you with even more flexibility and choices than the property/properties listed. The winning bidder will receive an official Fairmont Ovation certificate for each night included in the package, and each certificate can be used at any Fairmont property within that same Fairmont Ovation classification. For a full list of participating properties and their respective classification please click here.
  • Please note: Hotel room categories offered and participation are subject to change without notice.
  • Please note: The physical voucher must be presented at check-in.
Lot #2874227


Rules & Regulations
Rules & Regulations
  • Experience cannot be resold or re-auctioned.
  • Cannot be transferred.
  • We expect all winning bidders and their guests to conduct themselves appropriately when attending an experience won at Charitybuzz. Decorum and adherence to all rules and guidelines are a must.
  • Travel is not included.
  • Additional blackout dates may apply.
  • To be scheduled at a mutually agreed upon date, based on the experience provider's availability.
  • All Charitybuzz patrons are required to comply with current government, venue, and event requirements associated with the redemption of this lot. Failure to do so may result in forfeiture of the experience and final purchase price.
  • Should redemption of all or a portion of this lot be prevented or postponed beyond the dates of redemption explicitly stated on this lot page due to force majeure (i.e. weather, act of God, state of war, terrorism, strike, pandemic, etc.) or any other condition beyond reasonable control, the winner may be eligible for a refund of the total purchase price.


About the Charity
About
the Charity
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Harry's Heroes
Provides funding to established US-based non-profits that support children in need.
Explore the full auction

100% of Net Proceeds (as defined in our Terms and FAQs) of the Hammer Price will go to Pledgeling Foundation, a nationally registered 501(c)(3) public charity, who will then grant a minimum of 10% of Charitybuzz's proceeds for this purchase, less fees, to Harry's Heroes.
Conditions of Sale
Conditions of Sale

The following Conditions of Sale, as amended by any posted notices or announcements during the auction and in addition to the Terms of Use for Charitybuzz.com, are Charitybuzz, LLC and the Seller’s entire agreement, with the purchaser and any bidders relative to the property listed in this lot. Your participation through bidding, purchase and/or registration constitutes your acknowledgement and agreement to be contractually bound by these Conditions of Sale, including agreement to pay the buyer’s premium, and all other fees and charges listed herein.

Your purchase may be subject to the application of Buyer’s Premium, a fee of 15-20% which is paid by the winner. Please review the Buyer’s Premium details, below.

1. Buyer’s Premium
1. Buyer’s Premium

A buyer’s premium is the additional charge on the auction hammer price or winning bid, which is paid by the winner. Buyer’s premiums on Charitybuzz currently range from 15%–20%, based on the final hammer price of the auction lot as follows:

20% up to $50,000
15% above $50,000

Charitybuzz reserves the right to change these calculations at any time.

2. Inspection
2. Inspection

Prospective bidders should inspect the lot page for an item before bidding to determine its condition, size, and whether or not it has been repaired or restored. If that information is not available on the site, prospective bidders assume the responsibility of contacting Charitybuzz to inquire for additional details.

Each Bidder’s decision to bid and determination of their bid amount should be based upon their own examination of the item(s) in question. In any purchase or sale, the estimated value of the item(s) is reflected by the price. The bidder hereby assumes all risks of valuation concerning any and all purchases.

3. Withdrawal
3. Withdrawal

We reserve the right to withdraw any lot before, during and after the sale and shall have no liability whatsoever for such a withdrawal.

4. As is
4. As is

All items are sold AS IS, WHERE IS with all faults without any representations or warranties by us or the Seller as to merchantability, fitness for a particular purpose, the correctness of the e-catalogue or other description of the physical condition, size, quality, rarity, important, medium, frame, provenance, exhibitions, literature, or historical relevance. No statement anywhere, whether oral or written, whether made in on Charitybuzz.com, an advertisement, a lot receipt, or elsewhere, shall be deemed such a warranty, representation or assumption of liability. We and the Seller make no representations and warranties, express or implied, as to whether the purchaser acquires any copyrights, including but not limited to, any reproduction rights in any property.

We and the Seller are not responsible for errors and omissions on Charitybuzz.com, glossary, or any supplemental material. Charitybuzz will not be responsible or liable for damage to frames and glass coverings, regardless of the cause. ALL SALES ARE FINAL.

5. Bidding
5. Bidding

A. Entering Bids

To bid, find a lot page, enter a value in the bid box, and click “Bid.” If you click “Bid” on a lot, you will be prompted to either log in to your Charitybuzz account, or create a new one if you do not have one already.

Once you’ve created an account you will be presented with the lot details, conditions of sale, and standard shipping and redemption details. Once you have accepted the Conditions of Sale, you may proceed with placing a bid on that lot. All bids placed for any lot are governed by the Conditions of Sale for that lot.

You may bid at or above the starting bid displayed as the “Current Price” in a lot page’s bid box. The current leading bid, along with a list of a lot’s full bidding history, will be visible to other users. If the status of your bid changes, you will receive notifications via email and push (if you have the Charitybuzz App installed).

B. Cancellation Rights

As soon you place and confirm your bid amount, your bid is submitted. You accept and agree that bids submitted by you are final. Charitybuzz is not responsible or liable for any problems, delays, or other issues resulting from the use of the Internet, including but not limited to transmission, execution, or processing of Bids.

Charitybuzz nor the Seller is responsible for any errors in bidding. A bidder should make certain to bid on the correct lot. The Bidder should make sure the bid price they enter (including any taxes or fees) is the price they are willing and able to pay. Once the hammer has fallen and Charitybuzz has announced the winning Bidder, that Bidder is unconditionally bound to pay for that lot, even if the Bidder has made an error.

A bid(s) entered by mistake on the part of a bidder is NOT grounds for cancellation of that bid. Each bidder is responsible for his or her own account and bids. In addition, allowing access to another who enters a bid without your knowledge is NOT grounds for cancellation of a bid.

C. Fraudulent Bidding

All Bidders must meet Charitybuzz’s qualifications to bid. Any Bidder who is not a client in good standing of Charitybuzz may be disqualified at Charitybuzz’s sole discretion and will not be awarded lots. Such determination may be made by Charitybuzz in its sole discretion, at any time prior to, during, or even after the close of the Auction. Charitybuzz reserves the right to exclude any person from the auction.

Bids will not be accepted from minor persons under eighteen (18) years of age without a parent’s written consent containing an acknowledgement of the conditions herein and indicating their agreement to be bound thereby on behalf of the bidder.

If an entity places a bid, then the person executing the bid on behalf of the entity agrees to personally guarantee payment for any successful bid.

Any bidder that represents a purchaser is personally and individually responsible for any obligations of the purchaser set forth in these terms and conditions. All purchasers purchasing pursuant to a valid resale license will need to provide appropriate documentation for removal of state sales tax.

D. Winning & Disputes

The successful bidder is the highest bidder acknowledged by Charitybuzz. In the event of any dispute between bidders, or in the event of doubt on Charitybuzz’s part as to the validity of any bid, Charitybuzz will have final discretion either to determine the successful bidder or to re-offer and resell the lot in question. If any dispute arises after the sale, Charitybuzz’s sale record is conclusive. While Charitybuzz makes every effort to guarantee accuracy, in the event of an error, and a lot is accidentally declared sold by mistake, Charitybuzz reserves the right to cancel the sale and relist the lot in its sole discretion.

By accepting the Conditions of Sale, Bidder personally and unconditionally guarantees payment.

Title to any lot remains with the Seller, any secured party of the Seller, or assignee of Seller, as the case may be, until the lot is paid for in full by the Bidder. Charitybuzz reserves the right to require payment in full before delivering any lot to the successful bidder.

6. Max Bidding
6. Max Bidding

A maximum bid is a secret amount you enter, that represents the maximum amount you are willing to bid. It is higher than the current price and also higher than the next allowable minimum bid amount. If you enter a maximum bid, we’ll bid on your behalf up to that maximum bid amount in response to other bids, according to Charitybuzz’s bidding tiers.

The value and status of your maximum bid will be visible only to you, unless it is the leading bid.

Charitybuzz strongly encourages the use of Max Bids to increase your chances of winning.

7. Extended Bidding
7. Extended Bidding

When an auction reaches the final 10 minutes before it closes, any bids received in that final 10 minutes push out the previous close time by an additional 10 minutes. This recurring 10 minute extension is known as “Extended Bidding,” and is signified by a banner above the auction timer on the lot page.

This dynamically extending period is designed to protect against a practice commonly known as “sniping” or “last second bidding” where bidders attempt to enter a quick bid in the final seconds of an auction to secure a win before competing bidders have a chance to counter.

8. Live Bids
8. Live Bids

Live bids lots are a special type of auction lot on Charitybuzz. Live bid lots on Charitybuzz are paired with a real world, physical auction, where that real world auction is often scheduled to occur at a later date. You can distinguish Live Bid lots by the “Live Bid” label in the title of the lot, and additional description text at the start of the lots “Overview” tab.

In a Live Bid lot on Charitybuzz, a lot is created that is similar to any other auction lot on the site. These special lots last for similar amounts of time and bidding occurs normally by our users.

Things start to differ after a Charitybuzz Live Bid lot closes. After it closes and the winning bidder is chosen, that winning bidder’s bid amount or (if it exists) the max bid amount associated with that winning bid, are taken and entered into the associated real world auction. For example, if a bidder on Charitybuzz wins at $12,000 with an unrealized max bid of $15,000, then that $15,000 dollar amount is passed on into the real world auction.

Before the winning bidders bid or max bid amount is passed on, someone from Charitybuzz contacts that winner after the Charitybuzz lot closes and before the real world auction opens. This is to confirm if the bidder would like to increase their bid or max bid amount before it’s entered into the real world auction.

What happens during the real world auction? Each individual one may vary. Charitybuzz does not own or operate any real world auctions, nor does Charitybuzz require any partners to follow a specific auction model. We make no claims to the consistency of real world auction experiences and encourage bidders to contact us for more details as needed.

In our experience, real world auctions tied to Charitybuzz Live Bid lots are typically executed by our partners in a few common ways.

In one scenario, if an auction house and an auctioneer is present, winning live bids from Charitybuzz Live Bid lots are treated as “absentee” bids. This normally means that the Charitybuzz winning bid is placed in the auctioneers books as a bid. As the auctioneer conducts the auction, they will bring up and enter the Charitybuzz winning bid during the course of the auction as the current price or next minimum bid value approaches the Charitybuzz winner’s bid amount. In this scenario, other people in the real world room are expected to bid against the auctioneer, not the Charitybuzz winning bidder. If no one is bidding in the room, the auctioneer will typically keep bidding up the price until the Charitybuzz Live Bid winner wins the real world auction.

In other models, an audience member (including, but not limited to a charity partner employee) might act as a proxy for the winning Charitybuzz bidder. They will usually bid on behalf of the winning Charitybuzz Live Bid winner during the normal course of that auction, using whatever means provided for that auction house (i.e. paddles, etc.)

After the auction is completed, someone from Charitybuzz contacts our bidder to let them know the outcome. If that Charitybuzz Live Bid bidder has won, payment occurs as usual. If that Charitybuzz Live Bid bidder did not win, they will be notified accordingly.

9. Reserve Bids and Prices
9. Reserve Bids and Prices

A reserve bid is a bid placed by Charitybuzz on behalf of the seller up to the minimum reserve (if applicable). Bids placed by Charitybuzz on behalf of the seller up to the amount of the reserve, will be counted toward the total bid count displayed on the lot page’s bid box.

10. Refunds
10. Refunds

Refunds are rewarded on a case-by-case basis and at the sole discretion of Charitybuzz, LLC. Refunds shall only be considered in instances where (i) the seller has failed to deliver the elements contemplated under the lot details/description within the timelines outlined in the lot details OR within 30 days of purchase, whichever is later, and (ii) where the seller/redemption contact are not showing good faith efforts to support the redemption or delivery of the purchase. No refunds shall be granted due to (i) buyer's remorse, or (ii) the bidder/buyer's lack of familiarity with Charitybuzz fees, including Buyer's Premium, or (iii) any request for reimbursement based on perceived value or emotional satisfaction where the lot was delivered by the seller in accordance with the lot details, or (iv) the bidder/buyer’s failure to diligently attempt to schedule an Experience in good faith, or (v) loss or delay of item delivery resulting from bidder/buyer’s failure to provide timely/accurate shipping information.

11. Experience Redemptions
11. Experience Redemptions

Experiences auctioned on Charitybuzz.com go through a specific redemption process to coordinate details and complete. That process normally involves messaging and scheduling between all parties (i.e. winners, charities, sellers, venues). Details discussed include but are not limited to experience dates, arrival procedures, airfare, hotel accommodations, restrictions, will-call requirements, and any other on-site notes. Scheduling requires an initial request sent by the customer, and a followup confirmation submitted by relevant redemption contacts.

By using Charitybuzz to bid and win lots, bidders agree to use the Redemption Center exclusively (where enabled) to message and schedule all experiences – doing so is a requirement of redeeming experiences through Charitybuzz. In addition, bidders agree that they are bound by all site terms of use and auction conditions of sale.

This Lot
This Lot

The minimum processing and handling charge for this item is $24.95.

How Shipping Works
How Shipping Works

Getting your item - Items will either be shipped directly from Charitybuzz or from the item seller (Third Party) as indicated. Items shipping from Charitybuzz will be sent within five business days of payment settlement by the winning bidder. All third party items will be shipped within the times indicated on the lot page. Winning bidders should ensure the desired shipping address is provided to Charitybuzz within 24 hours after payment settlement. Charitybuzz will default to the shipping address listed on the winning bidder’s account unless otherwise notified. Please see FAQs for more information.

Items that require signature - Items with a sale price of $1,000 and above are typically shipped with signature required.

Tickets & Certificates - For hard copies of tickets and certificates, the minimum shipping, handling, and applicable insurance charge is $14.95. Tickets, certificates, and vouchers, unless otherwise specified, will be shipped via professional carrier with standard ground service. In some cases, tickets will be left at the venue's "Will Call" window under the winner's name. Merchandise is insured for the winning amount.

Merchandise - The minimum shipping charge for merchandise is $19.95. (Shipments outside the U.S. are subject to additional shipping and customs fees.) Merchandise, unless otherwise specified, will be shipped via professional carrier with standard ground service. Oversized items may require special delivery arrangements, which Charitybuzz will coordinate between the winning bidder and the selected freight carrier. All merchandise is insured for the winning amount.

Will Call Pickups - In some cases, tickets will be left at the venue’s “Will Call” window under the winner’s name. Winning bidders may be required to submit the names of attendees up to several weeks ahead of the event. A valid photo ID for each person listed at Will Call is often required. When available, Charitybuzz will attempt to provide an onsite point of contact, but makes no guarantee that this information will be available for any given lot. Will Call tickets are typically available at the Will Call window at least an hour before the event, unless otherwise specified. The Will Call window is usually located near the venue's main entrance.

How Experience Redemption Works
How Experience Redemption Works

After winning - Detailed redemption information will be emailed to the winning bidder. Redemption contact information will be emailed to the winning bidder within two business days of payment settlement by the winning bidder. The redemption contact will work with the winning bidder to fulfill the lot within the appearance times, time constraints, event dates or locations, and other particulars listed in the lot details.

Does your experience require tickets? - Tickets for experiences are shipped to the winner. Please see “How Shipping Works ” above for shipping details for tickets.

Scheduling your experience - Specifics vary per lot. Most experiences found on Charitybuzz are scheduled through our new Redemption Center, allowing you one-stop access to scheduling and communication tools to redeem your experience. Get started today: Create a Redemption Center account. Scheduling for lots outside of the Redemption Center will occur via the preferred communication method of the redemption contact (email or phone), as indicated by the redemption email sent within 48 hours of payment settlement by the winning bidder.

Getting to the experience - Specifics vary per lot. Details will be included for those lots with travel segments included. Experiences with travel often involve… (i.e. prebooked flight, .) Coordinate with your redemption contact directly. If you are a VIP member with Charitybuzz, contact your rep for more information.

During the experience - Specifics vary per lot. Work with your redemption contact to define the details before departing.

After the experience - Specifics vary per lot. All done with your experience? Let us know how it went.

Processing - The minimum processing fee for experiences is $9.95, unless otherwise excluded. For example, lots that include a buyer’s premium do not have this minimum processing fee of $9.95.

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Extended Bidding

The closing time for this item has been extended. When a bid is placed in the final 10 minutes of an item's closing, the time gets extended 10 minutes. As long as bids keep coming in, the time will keep getting extended. This allows competing bidders a chance to stay in the race.